Agentic AI in the Dealership: Which Workflows Are Safe to Automate and Where to Keep Approvals – Nasscom

Nasscom examines the implementation of agentic AI systems within automotive dealership operations, analyzing which business workflows can be safely automated and which processes require human oversight and approval. The publication provides guidance on identifying low-risk automation opportunities while maintaining necessary controls for critical decision-making functions in the automotive sales and service environment.

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