NiCE’s next-generation Cognigy bets the hard part of AI agents is running them, not building them – SiliconANGLE

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# NiCE Focuses on AI Agent Deployment Over Development

NiCE’s next-generation Cognigy platform shifts focus from building AI agents to operating and managing them at scale. The company positions deployment and runtime management as the primary challenge in enterprise AI agent implementation, rather than the initial development phase.

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