Why insurers’ AI ambitions are exposing the cloud execution gap – NTT Data

Insurance companies are increasingly turning to artificial intelligence to enhance operations, but many are encountering significant challenges in executing these initiatives within cloud environments. According to NTT Data, a gap exists between insurers’ AI ambitions and their ability to effectively deploy these technologies on cloud infrastructure, revealing organizational and technical execution shortcomings. The report suggests that bridging this gap requires addressing cloud readiness, infrastructure capabilities, and operational alignment.

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