C Spire expands Netcracker BSS deal to surface agentic AI-led efficiencies in billing, customer care – Telecompaper

C Spire has expanded its partnership with Netcracker to implement agentic AI capabilities within its Business Support System (BSS) platform, targeting operational efficiencies in billing and customer care functions. The expansion aims to leverage artificial intelligence to streamline telecom operations and improve customer service delivery across the provider’s business processes.

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