ServiceNow World Forum London – how Experian and BT are taking different paths to agentic AI – Diginomica

At ServiceNow World Forum London, Experian and BT presented distinct approaches to implementing agentic AI within their organizations. The two companies demonstrated contrasting strategies for deploying autonomous AI agents to handle business processes and customer interactions. Their presentations highlighted the varied paths enterprises are taking to integrate agentic AI technology into existing operations.

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