When the Vendor Says the Agent Is Only 5%: What Infor’s Hospitality Candor Reveals About the Agentic AI Gap – ERP Today

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# Infor’s Hospitality AI Candor Reveals Agentic AI Implementation Gap

Infor has disclosed that autonomous agents currently account for only 5% of its hospitality solutions, highlighting a significant gap between agentic AI capabilities and vendor claims. The company’s transparency regarding this limited deployment underscores broader industry challenges in developing and implementing truly autonomous AI agents across enterprise systems. The disclosure raises questions about the current state of agentic AI maturity and realistic timelines for widespread adoption in the ERP and hospitality sectors.

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